Question 1

HOW DO I ORDER YOUR SPRINKES?

Accepted Answer

PLEASE VISIT OUR SHOP SECTION AND TAKE A BROWSE THROUGH OUR MANY SPRINKLE OPTIONS. IF YOU NEED ANY HELP, DON'T HESITATE TO GET IN CONTACT WITH US!

Question 2

WHAT ARE YOUR SHIPPING OPTIONS?

Accepted Answer

CHECK OUT OUR SHIPPING PAGE FOR MORE INFORMATION ON OUR SHIPPING OPTIONS

Question 3

HOW DO I FIND OUT THE INGREDIENTS, ALLERGEN AND NUTRITIONAL INFORMATION FOR YOUR SPRINKLES?

Accepted Answer

EACH PRODUCT PAGE HAS ALL THE INFORMATION YOU NEED. IF YOU REQUIRE ANY FURTHER INFORMATION, DROP US A MESSAGE. PLEASE NOTE THAT INGREDIENTS CAN CHANGE BETWEEN BATCHES SO PLEASE CHECK INFORMATION EACH TIME YOU ORDER.

Question 4

DO YOU OFFER VEGAN/VEGETARIAN/HALAL/GLUTEN FREE SPRINKLES?

Accepted Answer

AT PRESENT OUR PRODUCTS ARE NOT GUARANTEED TO BE VEGAN/VEGETARIAN/HALAL/GLUTEN FREE DUE TO THE WAY THE SPRINKLES ARE HANDLED BY OUR SUPPLIER. WE ARE LOOKING AT WAYS TO BE ABLE TO OFFER THESE OPTIONS IN FUTURE.

Question 5

WILL YOU BE OFFERING MORE PRODUCTS IN FUTURE?

Accepted Answer

WE ADD TO OUR RANGES ALL THE TIME! KEEP YOUR EYES PEELED FOR UPDATES ON ALL OF OUR FUTURE LAUNCHES.

Question 6

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Accepted Answer

PLEASE ALLOW UP TO 5 WORKING DAYS FOR DISPATCH PLUS POSTAGE TIME. SEE OUR SHIPPING PAGE FOR MORE DETAILS ON SHIPPING.

Question 7

MY ORDER HASN'T ARRIVED, WHAT DO I DO?

Accepted Answer

PLEASE CONTACT US WITHIN 2 WEEKS OF RECEIVING YOUR DISPATCH EMAIL IF YOUR ORDER HASN'T ARRIVED. IT IS VERY LIKELY IF YOUR ORDER HASN'T ARRIVED THAT IT WILL BE AT YOUR LOCAL SORTING OFFICE. IF PARCELS AREN'T COLLECTED FROM HERE WITHIN 3 WEEKS THEY ARE RETURNED TO THE ROYAL MAIL SORTING HUB AND MORE OFTEN THAN NOT THEY BECOME LOST IN THE POSTAL SYSTEM. WE WILL NOT BE HELD RESPONSIBLE FOR MISSING PARCELS IF WE ARE NOT CONTACTED WITHIN 2 WEEKS.

Question 8

DO YOU SHIP INTERNATIONALLY?

Accepted Answer

UNFORTUNATELY WE DO NOT OFFER INTERNATIONAL SHIPPING. WE ARE A SMALL BUSINESS AND HOPE TO EXPAND TO INTERNATIONAL SHIPPING IN FUTURE!

FREQUENTLY ASKED QUESTIONS