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shipping policy

please allow up to 5 working days for dispatch 

if you require your order urgently then please get in contact with us directly and we will do all we can to get this out to you as soon as possible

 

we offer a range of delivery methods to suit you:

royal mail 1st class - £4.45 - 1-2 business days

royal mail 2nd class - £3.35 - 3-5 business days

royal mail 1st class signed - £5.45 - 1-2 business days

royal mail 2nd class signed - £4.35 - 3-5 business days

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PLEASE NOTE

unfortunately due to ongoing issues with Royal Mail we regret to say that only parcels sent with a signed for service will be replaced upon going missing. as a small business we are constantly being left out of pocket when Royal Mail 'lose' items, which we then replace...for the original order to then show up. so as of the 1st of April 2022 we recommend that you choose a signed for service when selecting your shipping method. we hope that this will change in future if Royal Mail improve their service.

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international shipping

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please note we are no longer able to offer shipping to the USA or canada.

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ireland - Royal Mail International tracked - £15 - 3-5 business days

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please ensure your address is correct when ordering

if an incorrect address is supplied and your order goes missing we will not be responsible for replacing this. you will be responsible for paying for additional postage if your order is returned to us and it needs to be re-sent. 

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return policy

here at seriously sprinkles we pride ourselves on providing you with high quality sprinkles.

in the unlikely event that there is an issue with your order please contact us as soon as possible and we will endeavour to resolve any issues with you 

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we do not offer refunds or exchanges due to food safety regulations

please check ingredients prior to ordering and contact us if you require further information

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